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About the webinar
Dr Sandy Richardson
Senior Lecturer with the Faculty of Health, University of Canterbury and the Nurse Researcher for the Emergency Department at Christchurch Hospital, Canterbury District Health Board
Dr Sandy Richardson is a Senior Lecturer with the Faculty of Health, University of Canterbury and the Nurse Researcher for the Emergency Department at Christchurch Hospital, Canterbury District Health Board. She has been a RN for close to 30 years, involved in nursing education and research for much of that time, and worked clinically as an emergency nurse for nearly 20 years. Sandy completed her PhD looking at overcrowding in Emergency Departments, and her areas of research interest include cultural safety, socio-political issues, disaster responses, and violence and aggression towards staff.
Her topic will include
• Violence and aggression is a growing issue in healthcare; as a response to social and personal circumstances increasing examples of violence towards health professionals are becoming apparent. Behaviours that are not tolerated in other settings need to be managed, often in challenging circumstances and where both the cause and effect need to be addressed. Of concern is the tendency of some staff to under-report or normalise episodes of violence, often based on the assumption that this is just ‘part of the job’. As tension continues to rise during the current pandemic, it is likely that aggression will also escalate. There may not be an easy answer, but recognition, consistency and peer support are key components to responding.